Google Reviews

Renzo Cubas
18:29 14 Nov 18
Times Ticking was very professional and did I great job fixing my Vestal watch. I had never heard of them but I needed to fix my watch so I sent it to them. They were very informative as to how much it would cost to fix and the status of the parts. The whole process took about a month. Watch looks great! If you need to fix your watch and can’t do it locally I highly recommend you send it to Times Ticking.
KENT HANSEN
15:14 08 Nov 18
I’ve not purchased a watch here but have had them service watches I own. Went in yesterday for a battery replacement and Raymond did a great job getting me back on time! Thanks Raymond! Great service at a reasonable price…can’t beat it!
Larry Nilsen
20:24 02 Nov 18
Simon ! Was Very knowledgeable.. Took his time. Too show me all the Watches.. without being pushy.. Very Good experience.. And your store has a wonderful Variety and Quality watches… I Love the Ones made in Utah 👍👌🤓
James Shaw
18:53 23 Oct 18
I went in to learn about a vintage pocket watch. Raymond was very helpful, courteous and friendly. He checked the watch with care and then looked it up on a database and let me copy the information. Fantastic service. I would definitely go there again and would highly recommend it to anyone!
Cheri Koller
23:17 18 Oct 18
Every time I need something having to do with our watches I always wait until I’m up here from Utah County to come to Times Ticking in the mall. Went in again yesterday with 2 watches needing some minor repair and Simon was super helpful and had the watches fixed so quickly. The courtesy and quickness is super helpful and much appreciated.
Travis Brown
20:35 27 Aug 18
Nice, clean, and professional shop. Came highly recommended from another jewelry shop. Pricing is good and the repairs were quick and inexpensive. Raymond and Simon really know their watches. They fixed my watch in a couple minutes after I spent a couple days troubling shooting the issue and not having any success (Invicta chronograph watch). Would recommend for anyone needing a watch or repair and cleaning.0
SonicLink Brock
19:24 19 Aug 18
What a great and very convenient place to go to! My G-Shock watch just died on me all of a sudden and I needed to get a battery in it asap. Raymond greeted me very kindly and was very knowledgeable on my watch and what it needed and got it working again in a fast, timely manner. Even got it cleaned up very nicely too. I recommend going here for anything watch (and clock) related. You will be glad you did!
Taylor Liles
15:25 27 Jul 18
Quick, easy and hassle-free. The gentlemen I dealt with were not only professional and quick to update me on each step of the process, they were patient and enjoyable to speak with on the phone. I am happy to be back wearing my watches every day and they work perfectly again. It took about three days for my watches to arrive at their facility, four days for them to get approval for each step and get each of my watches fixed (I sent in 4, only one ended up being a more in-depth fix while the others were check up/new batteries) and two days to get them back in my mailbox, good as new. I am very pleased with the entire process and would absolutely recommend them to anyone who needs their watches fixed.
Mary Rowland
23:33 25 Jul 18
I found Times Ticking by searching watch repair on the web. I had two sterling silver watches that were fixing to be thrown away due to lack of repair options. I used Times Ticking for my repair and could not be happier. Repairs were made in a timely manner. They were quick to respond on the repairs needed and the cost. Cost were very reasonable and I will be using this service again when needed. Great Job!!
Mike Rivera
09:35 30 Jun 18
They did exactly what they promised. I had a very unique watch (a Tommy Bahama’s watch) and it wasn’t working at all. I sent the watch to them, they got it to work, absolutely fantastic! The price maybe a little bit challenging, however, understanding the type of watch I had, I understand, they will work with you. They are professionals. The work is absolutely professional. GREAT JOB GUYS! keep up the good work!
J Anderson
06:53 29 Jul 17
Went in expecting to be overcharged for a generic battery being in a mall setting. Very pleasantly surprised at the level of professionalism and expertise. Not only did a get a battery, but a full service on my favorite watch for less than what I expected for a battery on it’s own, seeing as my watch is name brand. Rae made all the difference , definitely give that dude a bonus, he deserves it!
David Sarchet
17:44 23 Jul 17
I found Times Ticking online and sent my watch to be repaired in good faith — having made no contact by phone or email, just the form completed and enclosed in the package. It’s a Swiss Army watch purchased by my father-in-law in Switzerland many decades ago — not sure how many — that was passed onto me after he passed away. It’s a special watch to me, and extremely comfortable as well. I was contacted by email and phone and notified of the status of my repair at every step of the process. The technician recognized the watch as unusual for its kind and asked me about it, so I felt like there was some appreciation there. I requested that all old parts be sent to me and that was no problem — my wife will incorporate them into jewelry. I’d recommend Times Ticking to anyone and will certainly call upon them again should the need arise.
John Reeder
19:26 20 Jul 17
These guys did a great job on bringing back to life two old Timex watches I had been holding onto. Both are like new again. The service was fast and fair. I’m very happy.
James Land
10:58 07 Jul 17
Times Ticking did an excellent job repairing my watch. The process was super easy: I filled out their form on the web and mailed the m my watch. They kept me informed as to when they received it, what the estimate would be to fix it, and at every step in the process. Very good & trustworthy to do business with.
Lori Porter
04:54 01 Jul 17
My husband & I took his Reactor Poseidon in to the Layton Times Ticking for a repair. Rae was VERY helpful. We had purchased the watch in Ogden (also a great store with friendly staff) and we were glad that we could get the watch repaired in the Layton store since it was so convenient. Rae was very professional and knowledgeable in handling the watch situation and the watch was finished in less time than estimated. Awesome staff!!! Would highly recommend buying from Times Ticking!!!
Antonio Wright
01:21 24 Jun 17
It is my GO TO place for awesome timepieces and awesome service! Rae my saleswoman was super knowledgeable and a blast to work with… She assisted me with buying a Vestal Timepiece and had a great knowledge on the company and features of the purchased timepiece… Super work Rae!
James Schmidtt
23:01 12 Jun 17
I was certainly impressed by Rae’s customer service and professionalism, but even more so by her knowledge. Didn’t hesitate or waver at all. Super glad she was there, I definitely wasn’t impressed by David, I think that was his name. After I looked around the store on my own, I asked him to open a case for me he did just that, and only that-didn’t offer any info and when I asked him questions he didn’t seem to confidently know anything by the number of times he said “uh” or “um”. I assume he must be new so that’s why I’m still giving 5 stars, since Rae more than made up for his lack of knowledge, once she came in from the back of the store.
Shelly Fitzgerald
14:43 03 Jun 17
Initially felt odd sending off my swiss army watch to a place I did not know but everything went as they said it would. Estimate call came within 5 days. Work was completed and sent back as promised. Watch is like new and keeping great time again. I am very satisfied.
Al Miller
23:48 02 Jun 17
Professional workmanship and service are of primary importance to my wife and myself. Skagen is a real quality watch with beautiful designs. When two of our Skagens were not working properly we wanted a top notch jeweler who specializes in this brand to fix them properly. Times Ticking provided proper repairs at a fair price and kept us in the information loop all through the process. We are delighted with the results and strongly recommend them too.
flo kam
18:49 11 May 17
Very welcoming experience at the Layton Hills Mall location, I had 2 watches with dead batteries and the associate named Rae was very nice and greeted me. She recommended what I should do and at the best price point. Mikayla did an excellent job at fixing my watches and they came out looking spectacular.
Joanne Conta
13:22 13 Apr 17
It took me a long time to find someone who could service my Aqua Master watch. I am soooo happy that I found Times Ticking! They completely serviced my watch and got me a genuine Aqua Master replacement band. Their communication and customer service is unsurpassed. Imagine my surprise when any time I called a real person answered and gave me real and accurate information!! I can’t say enough about this company and how happy I am to have found them. Do not hesitate to do business with them you won’t be sorry!
Brenda McGregor
18:39 08 Mar 17
I highly recommend Times Ticking. I sent my Swiss Army watch in for repair and they informed me when it was received. A couple of days later they called with the repair estimate and approximate time to repair. I received my watch back earlier then their estimate. After I received my watch back, I called with a question which was answered very satisfactorily. They even remembered my watch! Times Ticking has a new loyal customer. Thank you, Jesse and staff.
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